Optalitix, a London-based InsurTech specialising in pricing and underwriting software, has upgraded its Optalitix Quote platform with agentic AI capabilities designed to help insurers, reinsurers and MGAs interact with underwriting systems through natural language.
Optalitix provides a low-code pricing and underwriting platform for insurers, reinsurers and MGAs. The company’s technology converts pricing models built in Excel, Python and R into cloud-hosted APIs within minutes, allowing integration with existing underwriting workbenches and policy administration systems. The platform also provides underwriters with pricing tools including claims forecasting, reserving and simulations.
The new AI functionality allows insurance professionals to access information and complete approved tasks by asking questions in everyday language. Users can query policy activity, identify applications requiring approval and summarise risks across portfolios. Optalitix said the technology simplifies interaction with underwriting systems by reducing the need for users to navigate multiple systems, apply filters and manually compile reports.
The AI acts as an interface between users and the Optalitix platform, enabling insurance professionals to access insights and manage workflows more efficiently. The company said the technology can support processes such as reallocating cases from an underwriter on leave and managing workloads across teams, while reducing onboarding and training requirements.
The implementation follows the company’s ISO 27001-certified information security management framework, with access managed through existing Optalitix Quote controls.
The company said the AI retrieves information through the same APIs and business rules that power the Optalitix platform, allowing Optalitix to remain the source of truth for AI-assisted decisions. Optalitix highlighted three benefits of the technology including faster implementation through AI-assisted platform configuration, more efficient underwriting processes through automation of administrative tasks, and improved profitability through enhanced risk insight, structured data and greater pricing consistency.
The first phase of the AI rollout includes connectivity for external client AI systems, followed by AI-generated quote summaries, intelligent workload management, broker communication assistance and client-side co-pilots. Optalitix said it plans to expand its AI capabilities into portfolio-level decision intelligence, including portfolio scoring and guidance, pricing benchmarking, underwriter co-pilots, automated management reporting, portfolio monitoring, risk recommendations, AI-powered dashboards and enhanced explainability and governance tools.
Optalitix founding director Dani Katz said, “AI is a competitive necessity for insurers. In a softer market, organisations need to extract greater value from their underwriting data to improve profitability. The benefits of AI can now be fully realised when underpinned by a digitised pricing and underwriting system like Quote, while maintaining the security, governance, and auditability that insurers require.”
Katz added, “We’re focused on helping insurers accelerate their digital transformation and unlock the full value of AI using their existing pricing tools and appropriate pricing guardrails. By integrating AI directly with underwriting workflows, operational data, and business processes, underwriters can make better-informed decisions, improve productivity, and address complex underwriting challenges more effectively within their existing structure.”
Katz continued, “We’re removing the barrier between people and software. This helps insurers make better, faster, and more consistent decisions by bringing intelligence directly into the underwriting process. Today, many people still have to navigate multiple systems, apply filters, run reports, and search for information just to answer simple business questions. We’re removing those steps.”
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