Tag: customer engagement

Connectly, a leader in conversational commerce, has announced a successful $7.85M in a bid to to accelerate AI-powered conversational commerce.

Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?

Twilio Inc. has revealed that it is bolstering its customer engagement by infusing it with artificial intelligence.

While it has its risks, gamification can be a valuable tool to help wealth managers improve customer engagement and loyalty. 

Feedzai, the trailblazer of the world's inaugural RiskOps platform for financial risk management, has formed an alliance with Portugal's prominent banking entity, Novobanco.

Mobile apps present numerous avenues for businesses to drive revenue growth. Regular monetisation

The evolving landscape of the digital era offers significant opportunities for financial institutions, particularly in the wealth management sector. Using gamified elements to draw consumer attention and cultivate loyalty has become a common practice.

Customer engagement will not only allow wealth managers to nurture loyalty within their customers but can yield strong results by tailoring services to their needs, according to Kidbrooke.