Tag: customer experience

Madanes partners with Novidea for a groundbreaking digital overhaul in insurance...

Madanes Insurance Agency, a leading insurance broker specializing in complex insurance schemes across property, liability, and health sectors, along with risk and claims management, has partnered with Novidea.

Enhancing client experiences: WealthForce.ai’s innovative eMACH collaboration

In the rapidly evolving sector of WealthTech, leading the charge in innovation is not enough; firms must also excel in delivering superior client experiences.

How eMACH architecture transforms wealth management in India

In the rapidly evolving world of WealthTech, WealthForce.ai is setting new standards with its latest collaboration.

How to enhance KYC and CDD processes for better customer experiences

Balancing a seamless customer onboarding experience with stringent compliance measures can be challenging. RelyComply, an intelligent AML compliance platform, recently outlined strategies and best...

Revolutionising client lifecycle management with embedded customer outreach

In the age of enhanced due diligence, knowing your customer has evolved from a simple onboarding task to the lifeblood of a compliant, modern...

Glia launches first responsible AI platform purpose built for financial institutions

Glia, a pioneering force in customer interaction technology, has unveiled the first-ever responsible AI platform purpose built for financial institutions.

US InsurTech companies fail to raise deals over $100m in Q1...

Key USA InsurTech investment stats in Q1 2024: • USA InsurTech deal activity reached 41 funding rounds in Q1 2024, a 32% drop from Q1...

USA InsurTech deal activity falls nine percentage points more than general...

Key USA InsurTech investment stats in Q1 2024: • USA InsurTech deal activity reached 41 funding rounds in Q1 2024, a 32% drop from Q1...

Orion Innovation and BNI Madagascar join forces to transform digital banking...

Orion Innovation, a leading digital transformation and product development services firm, joins hands with BNI Madagascar, the premier banking network in Madagascar, to revolutionise digital banking experiences for customers.

Transforming customer experience in insurance claims handling

In the realm of insurance, the claims process stands as a pivotal point in shaping overall customer satisfaction. Simplifai explores this process from the handlers’ perspective, to give valuable insights into how to improve it across various insurance lines and regions.

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