Tag: customer experience
Central Bank of Cyprus embraces digital transformation with Aqubix’s KYC Portal...
The Central Bank of Cyprus (CBC) has taken a significant step towards modernising its banking sector by awarding a tender to a joint venture between Aqubix and Infocredit Group.
The AI revolution in wealth management: Balancing automation with human insight
In the dynamic landscape of today's wealth sector, artificial intelligence (AI) stands as a pivotal force of change. This transformative era marks the confluence...
Unlocking business potential: The power of Low Code No Code (LCNC)...
Low Code No Code (LCNC) software, a transformative innovation in the realm of application development, caters to individuals lacking coding experience. These platforms offer intuitive drag-and-drop interfaces, enabling users to craft applications effortlessly. InsurTech Ushur delves into the fundamental aspects of LCNC software, exploring its significance, key components, and the potential impact on businesses.
NatWest and IBM collaborate on GenAI initiative to enhance customer experience
NatWest, a prominent UK-based bank, and IBM, the renowned technology giant, have joined forces to upgrade NatWest's virtual assistant, Cora.
Abrigo and Prelim partner to streamline deposit account opening
Abrigo, a leading technology provider offering compliance, credit risk, and lending solutions for financial institutions, has forged a strategic partnership with Prelim in a bid to streamline deposit account opening.
TELUS launches Generative AI solution in a bid to enhance the...
TELUS International a prominent player in digital customer experience innovation, has introduced Fuel iX, an enhanced solution driven by the power of generative AI (GenAI).
Experian’s data network aims to help US automotive lenders fight fraud
Experian, a global information services company, has introduced the Hunter Automotive Fraud Alliance, a collaborative data network aimed at assisting automotive lenders in the United States.
Neptune Flood secures $200m in premiums and strengthens advisory board
Neptune Flood, the largest private provider of flood insurance in the United States, has achieved a significant milestone by surpassing $200m in premium revenue.
Fenergo study highlights emerging risks in FinTech payments sector
Fenergo, a leading provider of digital solutions for Know Your Customer (KYC), Transaction Monitoring, and Client Lifecycle Management (CLM), has conducted a comprehensive study on the emerging risks in the FinTech payments sector since the introduction of FedNow.
The next wave in digital innovation: How forms automation is shaping...
The realm of forms management is currently witnessing a significant turning point. With the increasing demands of customers and employees, companies are constantly striving to maintain technology costs whilst introducing in-house solutions.










