Tag: Digital transformation

Finverity, known for its trade and supply chain finance digital ecosystem, has revealed a partnership with Tesselate Group, that aims to facilitate the comprehensive digitalisation of banks and NBFIs' operations.

As we head into 2024 and begin to analyse the trends we anticipate will drive the future of customer experience (CX), it is no longer too early to look even further ahead. Smart Communications delves into the anticipated major market trends impacting customer communications and experience in the next few years, focusing on predictions highlighted in the IDC FutureScape report for 2024.

The journey of digital transformation has been a critical focus for financial institutions (FIs). While considerable progress has been made in digitising compliance and operational processes, a significant challenge remains: addressing Financial Crime comprehensively.

Ushur, a prominent figure in AI-powered Customer Experience Automation™ (CXA), has introduced Ushur Studio, a next generation no-code and generative AI-enabled environment.

OneID, the UK's leading digital identity service, has reached a new milestone in the field of Identity Verification for Know Your Customer (KYC) and Anti-Money Laundering (AML).

WISeKey, a global leader in cybersecurity, digital identity, and Internet of Things (IoT), and the Port Authority of Algeciras have embarked on a groundbreaking partnership.

Accenture, a global professional services powerhouse, has recently announced its acquisition of Redkite, a leading UK-based data consultancy firm.

Fawry, a frontrunner in e-payment and banking technology, has teamed up with Hulul, a subsidiary of WideBot, a leader in Arabic-focused conversational AI in the MENA region.

Backbase, a global leader in Engagement Banking, has partnered with St. Louis-based firm First Bank, in a bid to revolutionise the banking experience.

Tietoevry Banking, a leading Nordic provider of financial SaaS solutions, has announced a significant collaboration with a Tier-1 Bank in the Nordics, known for serving millions of individual and corporate customers across the region.