Digital bank for US military recruits officially launches 


US organisation Citizens Bank of Edmond has launched a digital-first unit built for military service members. 

The community bank designed the platform known as Roger through banking technology vendor Nymbus, and it is now available to US soldiers deployed all around the globe.

The service has been designed to combat the issue surrounding US soliders not having accounts when they enlist, according to Citizens president and CEO Jill Castilla, a US Army and Oklahoma National Guard veteran.

Castilla stated: “When I enlisted at 19, I had little access to my bank accounts and financial tools. 

“Working with Nymbus, we set out to make the transition into service easy with a digital-first approach for account set-up and management.” 

In an interview with Banking Dive, the veteran asserted the need for the service, as well as more awareness surrounding the issue, explaining that as many as 50% of new recruits entering basic training do not have a banking relationship, which can impact their ability to get their paycheck.

The new outfit will also let 17-year-olds that have signed enlistment papers open an account without a cosigner.

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