Why clinical audits are falling short and how FinTech can help


ViClarity recently discussed a recent debate around the topic of auditing in healthcare and provided some thoughts on the topic.

Clinical audits have traditionally served as a cornerstone in modern healthcare systems, aimed at elevating patient care and safety by critiquing and refining clinical procedures.

Despite their pivotal role in bettering healthcare quality, clinical audits have noticeable flaws. This blog will delve into four key drawbacks of clinical audits, highlighting areas that demand further scrutiny and enhancement.

A myriad of organisations now possess a variety of audit tools they complete periodically. However, the methods for conducting these audits vary widely from one organisation to the next. Organisations relying on antiquated paper or spreadsheet-driven processes often face difficulties in addressing and resolving critical issues unearthed during the audits. A frequent issue is that individuals overseeing the audit process expend nearly all their time collecting data from colleagues, leaving them scarcely any time to scrutinise and address the core problems discovered. By automating the data collection and collation phases, organisations can invest more time in analysing audit results and implementing actionable steps for improvement.

A significant issue is the absence of standardised audit criteria, methodologies, and reporting protocols, which hinders the comparison of audit findings across different organisations or even within a single institution over time. Healthcare accreditation bodies and professional associations have a vital role to play in promoting industry-wide standardisation. For example, the Irish Mental Health Commission has recently launched a free digital self-assessment tool that helps regulated entities comply with standardised assessments, thereby improving over time.

Another prominent drawback of clinical audits is their restricted scope, often focusing on specific clinical aspects while neglecting others, such as patient experience or holistic treatment impact. Healthcare organisations must broaden the scope of clinical audits, possibly by incorporating assessments that examine the full patient journey. The CQC’s new Single Assessment Framework exemplifies an approach that prioritises patient experience as part of its regulatory strategy.

The success of clinical audits is closely tied to the active participation of all stakeholders, such as clinicians, nurses, and patients. Unfortunately, stakeholder engagement is often inadequate, leading to suboptimal outcomes. For clinical audits to be truly effective, healthcare organisations must foster a culture of continuous improvement involving all stakeholders.

Far from being a waste of time, clinical audits remain indispensable tools for boosting healthcare quality. However, the highlighted shortcomings need urgent attention to maximise their efficacy in enhancing patient care and safety. By acknowledging and actively mitigating these challenges, healthcare organisations can significantly elevate the usefulness and relevance of clinical audits in the quest for continuous quality improvement.

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