Gradient Labs, an AI platform focused on financial services, has raised $13m in a Series A funding round to accelerate its mission to transform customer operations within the financial sector.
The investment round was led by Redpoint Ventures, with additional backing from Exceptional Capital, Liquid 2, LocalGlobe, Puzzle Ventures and a group of angel investors.
The company has developed the first compliant AI platform designed specifically for the financial services industry, focusing on automating customer support and operational processes across payments, lending, insurance, and wealth management.
Gradient Labs plans to use the fresh capital to support its expansion into the US.
Since its launch in November 2024, Gradient Labs has onboarded FinTech firms across Europe, including Plum, Zego, Lendable, Yonder, Nala, and Sling. It has also partnered with one of the largest regulated banks in the UK, marking the first live deployment of an autonomous AI customer support agent within a major regulated bank, it said.
Read the daily FinTech news
Copyright © 2025 FinTech Global
