A new report study by Vivox details how global commodities trader TELF AG cut counterparty review times from 60 minutes to as little as 10 to 15 minutes per case.
The Vivox report highlights a challenge familiar to compliance teams across high-scrutiny sectors. TELF AG operates across multiple jurisdictions, where counterparty due diligence is both business-critical and complex. Reviews were consuming up to an hour per case, while legacy screening providers were leaving gaps, particularly across non-English and regional media sources, where relevant risks could slip through undetected.
To tackle the problem, TELF AG partnered with Vivox to deploy AI-powered screening agents across its adverse media and due diligence workflows. According to Vivox, the agents investigate each counterparty across global media sources in multiple languages, surfacing genuine risks with full documentation while reducing the manual burden on compliance teams.
The results, as outlined in the Vivox case study, were significant. Due diligence review times fell from 60 minutes to between 10 and 15 minutes per case. Perhaps more strikingly, 20% of confirmed true hits identified were risks that traditional screening providers had missed entirely, underlining the coverage gaps that persist in conventional approaches.
Vivox also reported improved coverage across global and non-English media sources, reduced manual review effort for compliance teams, and 100% positive audit and regulatory feedback across all completed due diligence cases.
For a commodities business operating in a high-scrutiny sector across multiple jurisdictions, this combination carries real strategic weight. Faster reviews free up compliance resources, deeper coverage reduces exposure to undetected counterparty risk, and a fully auditable trail has held up to regulatory review without exception.
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