Tag: customer experience

Experian, a global information services company, has introduced the Hunter Automotive Fraud Alliance, a collaborative data network aimed at assisting automotive lenders in the United States.

Neptune Flood, the largest private provider of flood insurance in the United States, has achieved a significant milestone by surpassing $200m in premium revenue.

Fenergo, a leading provider of digital solutions for Know Your Customer (KYC), Transaction Monitoring, and Client Lifecycle Management (CLM), has conducted a comprehensive study on the emerging risks in the FinTech payments sector since the introduction of FedNow.

The realm of forms management is currently witnessing a significant turning point. With the increasing demands of customers and employees, companies are constantly striving to maintain technology costs whilst introducing in-house solutions.

In the rapidly evolving world of group benefits, companies are doubling down on strategies that enhance their interactions and boost operational efficiency. Especially during the peak seasons, these firms are navigating a maze of challenges, with effective communication emerging as a paramount concern.

Comviva has partnered with Gnosys Skill Bridge in a bid to advance digital banking and payment services in India and the Asia Pacific.

FinTech and InsurTech are rapidly evolving, consistently introducing game-changing technologies, among which embedded AI and generative AI stand prominently. These advancements aren’t mere buzzwords but rather critical tools altering the landscape of commercial and specialty insurance, particularly in the realms of underwriting and customer experience.

Key UK FinTech investment stats in Q3 2023: • UK FinTech deal activity reached 85 deals in Q3 2023, 43% decline compared to the same...

Go to any FinTech event and it is instantly clear that customer engagement is a major priority for most companies. Given its significance, are insurance firms doing enough or should they be doing more?

While it has its risks, gamification can be a valuable tool to help wealth managers improve customer engagement and loyalty.