Tag: Ushur
The future of insurance claims: How automation and AI are enhancing...
Navigating the insurance claim process often comes during challenging times for customers. Following an accident, emergency, or even a natural calamity, individuals typically feel apprehensive and uncertain. This anxiety can be exacerbated if the claim experience further contributes to their distress, whether it's due to the damage to their possessions or physical injuries.
How Ushur is pioneering the future of InsurTech with advanced CXA
For many insurers, providing a satisfactory customer experience is at the forefront of their ambitions. One such InsurTech is Usher, who prides themselves on their industry-leading solution, Customer Experience Automation (CXA) platform. But why is this solution so groundbreaking? And can it be the silver bullet many carriers need?
Deep learning vs machine learning: What’s the real difference?
AI's evolution has brought to the forefront two key terms: Deep Learning and Machine Learning. Are they the same, or do they represent distinct facets of AI? Ushur, a customer experience automation company, has explored the difference between the two.
Ushur and Guidewire collaborate to elevate claims experience with new apps
Ushur, a leading provider of AI-powered Customer Experience Automation that enables end-to-end automated customer journeys, and Guidewire, a trusted platform that offers digital, core, analytics, and machine learning solutions for P&C insurers, have announced the availability of Ushur's new validated accelerators for ClaimCenter users in the Guidewire Marketplace.
Navigating extremes: The role of customer experience in a changing climate
We've been living through periods of extreme conditions for the past few years, with global pandemics, wildfires, flooding, ice storms, and the looming possibility of international conflict becoming alarmingly frequent. While we could easily brush these years off as a statistical anomaly, data analysis presents a starkly different narrative. It suggests that we are transitioning towards accepting these extremes as our new reality.
Ushur’s Revolutionary Columnar Data Transformation Engine
As insurers look to prioritise efficiency and automation, Ushur's Data Transformation Engine is helping insurers automate data problems and deliver remarkable improvements in business metrics.
Shaping the future with ChatGPT: Innovation in healthcare and insurance
The recent surge in attention towards generative AI and ChatGPT should not be overlooked. This technology has the potential to revolutionise nearly every industry, offering a multitude of people the chance to engage with AI's transformative capacities.
Reimagining digital transformation: the strategic approach by Ushur
Simha Sadasiva, CEO and founder of AI-powered customer experience automation platform, Ushur, unveils a novel perspective on digital transformation, arguing for a customer-centric, gradual and cost-effective approach to modernisation.
How insurers can successfully extract data from emails using AI
Extracting accurate data from emails can be a challenging task for insurance companies, even with the help of AI. Ushur advocates for what it calls an “ontology-based” approach alongside the use of AI.
How can automation and AI help P&C carriers serve customers better...
This year has already seen high levels of severe weather events, but according to Ushur such events are an opportunity for carriers to reach out to their customers to help them avoid a claim.