Basware launches AI agent training for finance teams

Basware

Basware has launched a new certification programme aimed at preparing accounts payable (AP) professionals to work alongside AI agents.

The programme, called the Basware AI Certified course, is structured around three sections: understanding AI, applying it within existing workflows, and preparing for what comes next.

It is aimed at AP clerks, invoice controllers, and finance team leaders, offering a practical and non-technical approach to managing AI agents embedded in day-to-day processes. Participants can observe how agents within Basware’s ILM platform handle rule-based tasks such as data extraction, coding, and routing, while humans retain oversight and apply judgement where it matters most.

Key learning outcomes include understanding what AI agents can and cannot do, identifying which tasks are automated versus human-owned, performing day-to-day AP activities with AI assistance, building confidence in AI-driven workflows, and connecting current tools to the future of finance.

Basware positions the programme as a response to growing industry uncertainty around agentic AI. According to a survey cited by the company, 66% of finance leaders believe there is more hype around agentic AI than any previous technology shift, while 75% are still working out how best to leverage it.

Basware provides invoice lifecycle management software to organisations globally, enabling finance teams to process and manage invoices at scale. The company says that as AI adoption accelerates, a new category of finance roles is emerging — professionals equipped to manage, guide, and optimise AI agents as digital teammates.

The course is framed not as a response to job displacement, but as a tool for professional development, helping AP professionals see their roles as expanding rather than diminishing.

Basware CEO Jason Kurtz said, “AI is reshaping AP, making the teams driving it more efficient and productive, but it will not replace them. Instead, it will free them from the mundane tasks of processing and paying and allow them to focus on strategic work that delivers bottom-line results. To get the most out of AI agents, organizations need to treat them as digital employees, and that means training people not just to use AI, but to manage it. Those who understand AI, know when to trust it and when to override it, and how to make it perform better over time will thrive.”

Kurtz added, “This is all about empowerment. We want every AP professional who takes it to walk away confident that they are not being replaced, but becoming more valuable. This is an investment to build finance teams of the future. Our curriculum is designed to help AP professionals confidently navigate this transformation.”

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