Tag: Smart Communications

Compliance is no longer something done out of necessity. Instead, it is an opportunity for companies to earn the trust of their customers and safeguard their brand reputation, according to Smart Communications vice president of product marketing Chris Murphy.

Smart Communications, which helps companies engage in meaningful customer conversations, has named Anthony Bennett as its new chief information officer.

Last year was quite the rollercoaster. As 2023 kicks off, what will the biggest developments and trends will be? Here is a look at some of those.

A challenging economy, inflationary pressures and rising claims and premiums means 2023 will not be an easy ride. Yet, the insurance industry is ready to yield its new-found resilience to take the year in its stride.

As 2022 draws to a close, FinTech Global spoke to industry executives to find out what trends stuck around from last year, what new patterns emerged and what the defining characteristics of the year were for the industry.

FinTech Global recently conducted an interview with Smart Communications, a technology company focussed on helping businesses engage in more meaningful customer conversations, in the wake of the company’s recognition in the InsurTech100 list.

As companies seek new technologies to get the competitive edge, Smart Communications believes cloud adoption will help insurance companies be agile and improve business outcomes.

Ever since Meta, formerly Facebook, gave that presentation on its move to the metaverse, the virtual world has become more of a reality.

The prioritisation of end-to-end digital transformation is arriving. With the digital era evolving by the year, customer experience is becoming more and more vital.

With changing needs and an increased focus on consumer health, insurers must not only keep up with trends but get ahead of them.