Tag: Smart Communications

Smart Communications names Anthony Bennett as CIO

Smart Communications, which helps companies engage in meaningful customer conversations, has named Anthony Bennett as its new chief information officer.

What 2023 will mean for FinTech

Last year was quite the rollercoaster. As 2023 kicks off, what will the biggest developments and trends will be? Here is a look at some of those.

Insurance in 2023: against the odds

A challenging economy, inflationary pressures and rising claims and premiums means 2023 will not be an easy ride. Yet, the insurance industry is ready to yield its new-found resilience to take the year in its stride.

What did 2022 bring for insurance?

As 2022 draws to a close, FinTech Global spoke to industry executives to find out what trends stuck around from last year, what new patterns emerged and what the defining characteristics of the year were for the industry.

How Smart Communications helps insurers engage in smarter customer conversations

FinTech Global recently conducted an interview with Smart Communications, a technology company focussed on helping businesses engage in more meaningful customer conversations, in the wake of the company’s recognition in the InsurTech100 list.

Cloud adoption will allow insurance to improve business outcomes

As companies seek new technologies to get the competitive edge, Smart Communications believes cloud adoption will help insurance companies be agile and improve business outcomes.

Is the metaverse the next frontier for banks?

Ever since Meta, formerly Facebook, gave that presentation on its move to the metaverse, the virtual world has become more of a reality.

How e-signatures and digital forms help level up customer experience

The prioritisation of end-to-end digital transformation is arriving. With the digital era evolving by the year, customer experience is becoming more and more vital.

Staying innovative in the insurance industry

With changing needs and an increased focus on consumer health, insurers must not only keep up with trends but get ahead of them.

Balancing KYC compliance and customer experience

At a time of heightened customer expectations, financial institutions are facing intensifying pressure to make data collection for KYC as smooth and painless as possible.

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