Corporate Leaders

The proliferation of internet banking and digital sharing have made it easier than ever for fraudsters to attack financial institutions and organisations must use sophisticated methods to prevent financial crime and risky activities.

Companies are facing increasing pressures to streamline customer-facing processes. The digital ecosystem emphasizes a world where people want things completed instantly and poor experiences mean switching to other providers. Chor Teh - financial crime compliance industry practice lead at Moody’s Analytics - has explored why customers should be at the front of onboarding processes.

Improving the customer experience has become one of the biggest priorities for financial services. In fact, 63% of firms place customer experience as their number one focus as they try to meet the evolving demands of their customers. Lending is one area of finance where the fight to provide the best customer experience is really heating up. Many have even dubbed it as the next major battlefield.

Environmental, social and governance (ESG) and artificial intelligence (AI) are two of the biggest trends in the finance world, but working together they can potentially transform how businesses operate.

It is hard for AI to be made accountable for an error, you need a human there to help support judgements made, according to a panel at the Global RegTech Summit 2019.

COVID-19 could be great for the InsurTech industry as the crisis highlight where insurers’ shortcomings are. But that does not mean there won’t be hard times ahead.

More than nine months into the coronavirus pandemic, different segments of the RegTech industry has been responding to the crisis in various ways.

Palturai started as a conversation between friends. Now it is rapidly expanding across the globe.

An increased demand of InsurTech services has continued to attract steady stream of innovative new entrants to the industry, and incumbents have had to...

The Metaverse has captured the attention of many. Mark Zuckerberg envisions a world where people “jump into” the virtual world to “do almost anything”.  But doing things comes with risk, and risk needs to be priced. So where does insurance come into these big plans?